Dr Johnny Kwei Plastic Surgery has developed a policy to protect patient privacy in compliance with federal privacy legislation and the ten National Privacy Principles (NPPs).
You can obtain the National Privacy Principles through the Federal Privacy Commissioner: www.privacy.gov.au
Our policy aims to inform you:
- What personal information is being collected;
- Who is collecting your personal information;
- How your personal information is being used;
- To whom your personal information is being disclosed; and
- How your personal information is being stored.
NPP 1 – Collection
When you visit this website, our Internet Service Provider records your visit and logs the following information for statistical purposes:
- Your server address
- Your domain or top-level domain name (e.g., practice.com, .gov, .au, etc.)
- The date and time of your visit to the site
- The pages you accessed and documents downloaded
- The previous site you visited
- The type of browser you are using
Our Internet Service Provider provides this non-identified information to us to monitor usage patterns on our site to improve navigation and design features, helping you to access information more easily.
This website only uses session cookies during a search query of the website. Upon closing your browser, the session cookie set by this website is destroyed, and no personal information is maintained which might identify you should you visit our website at a later date.
NPP 2 – Use & Disclosure
We will only collect your email address if you contact us via the online form or direct email. Your email address will only be used for the purpose for which you have provided it, and it will not be added to a mailing list or used for any other purpose without your consent.
NPP 3 – Data Quality
We endeavour to ensure that all personal information collected, used, or disclosed by this practice is accurate, complete, and up to date.
NPP 4 – Data Security
Information stored electronically is password-protected and only accessible by authorised personnel, who have all signed Privacy & Confidentiality Agreements.
NPP 5 – Openness
This policy is made available to anyone upon request.
NPP 6 – Access & Correction
Individuals may request access to personal information by writing to Dr Johnny Kwei Plastic Surgery. If you believe that information held by us is incorrect, incomplete, or inaccurate, you may request an amendment.
NPP 7 – Identifiers
We will only use Medicare numbers collected from patients for the purpose of billing for medical services provided to our patients.
NPP 8 – Anonymity
You have the option to interact anonymously whenever it is lawful and practicable to do so.
NPP 9 – Transborder Data Flows
Should it become necessary to transmit your personal information overseas, we will endeavour to ensure that your personal information is adequately protected.
NPP 10 – Sensitive Information
We do not collect sensitive information unless consent has been provided, required by law, or in other special specified circumstances.
Dr Johnny Kwei Plastic Surgery is committed to providing patients, enquirers, and interested parties whose personal information we hold, a fair and responsible system for the handling of complaints concerning the collection, accuracy, or disclosure of personal information.
For any issues concerning your personal information, please address your concerns to Dr Johnny Kwei Plastic Surgery, and we will deal with all such complaints efficiently and in a timely manner. However, if we have not adequately dealt with your concerns, you may refer the matter to the Office of the Federal Privacy Commissioner.
- Postal: GPO Box 5218, Sydney NSW 1042
- Telephone: 1300 363 992
- Fax: (02) 9284 9666
- Email: firstname.lastname@example.org